Support Center

Frequently Asked Questions

Find answers to common questions about our AI marketing platform and prompt generation tools.

General Questions

Atverra is an AI-powered marketing workspace that helps businesses organize their brand information, products, services, events, and listings, then generate marketing content, advertising prompts, image prompts, and promotional assets.
Atverra is designed for businesses, agencies, ecommerce stores, real estate companies, event organizers, consultants, hotels, restaurants, and marketing professionals.
No. Atverra is built for non-technical users and marketers who want to create marketing assets without prompt engineering knowledge.
Atverra generates prompts, but it is much more than a prompt generator. It helps manage business information, content assets, branding, and marketing workflows.
Yes. Workspaces can support multiple users depending on your plan.
Atverra combines business data, branding information, products, services, events, templates, and marketing workflows in one platform, allowing you to create consistent marketing assets faster and at scale.

Branding & Business Information

A Branding Profile stores your company's core identity, contact details, social links, colors, brand tone, and marketing messaging. This allows the prompt generator to automatically inject your brand's unique voice and context into every prompt.
Yes! Our platform is perfect for agencies and freelancers. You can create multiple Branding Profiles within a workspace, or even use separate workspaces for different clients to keep their data completely isolated.
Yes. You can upload your logo and use it within marketing prompts and portfolio pages.
Yes. Atverra allows you to store primary and secondary brand colors.
Yes. You can store links for Facebook, Instagram, LinkedIn, YouTube, and other platforms.

Content Management

Content Items represent the products, services, events, properties, listings, or any business offering you want to promote. By entering the details of an item once, you can generate hundreds of different marketing prompts (social posts, ads, blogs) for that specific item.
Content types are managed by administrators and can be customized for different industries.
Yes. Content items can be imported using CSV files.
Yes. Existing content items can be duplicated and modified.
Yes. Every content item can be linked to a specific branding profile.

AI Prompt Generation

Atverra can generate marketing prompts, image prompts, advertising prompts, event promotion prompts, product prompts, and more.
You can use the generated prompts in any AI tool you prefer (like your existing ChatGPT subscription). However, if your workspace administrator has enabled the OpenAI integration, you can also generate AI outputs directly within Atverra without leaving the platform.
Yes. Generated prompts are structurally optimized and can be used seamlessly with ChatGPT, Claude, Gemini, and other conversational AI tools.
Yes. You can choose different tones such as professional, friendly, luxury, or promotional.
Yes. You can generate short, medium, or detailed prompts.

Marketing Content

Yes. Atverra helps generate content for advertisements, campaigns, social media, websites, and promotions.
Yes. Atverra supports Google Ads and Facebook advertising prompts and campaign content generation.
Yes. Atverra supports Instagram marketing content and promotional campaigns.
Yes. Product descriptions can be generated from your stored product information.
Yes. Event-related marketing content can be generated using event information.

AI Image Prompts

An AI image prompt is a detailed instruction used by AI image generation tools to create visuals.
Absolutely. Atverra includes specialized templates for generating detailed image prompts compatible with Midjourney, DALL-E, Flux, Ideogram, and other AI image generators. It even factors in your brand colors and visual style.
Yes. Product information can be converted into AI image prompts.
Yes. Atverra supports prompts for social media graphics and promotional images.
Yes. Event information can be transformed into event poster prompts.
Yes. Property information can be used to generate real estate image prompts.

Portfolio & Public Pages

The portfolio feature allows you to publish selected products, services, events, or listings on a public page.
Yes! You can enable a public portfolio page for any of your Branding Profiles. This allows you to showcase selected Content Items (like properties, projects, or products) in a beautifully designed, customizable public gallery.
Yes. Each content item can be individually included or excluded from the portfolio.
Yes. Portfolio sections and visible fields can be configured using our drag-and-drop builder.
Depending on your setup, visitors can access your contact details and communication channels through the portfolio page.

Templates & History

Prompt templates are reusable structures that help generate consistent prompts.
Yes. All generated prompts are automatically stored in your history.
Yes. Prompts can be saved into collections for future use.
Yes. You can like useful prompts and identify high-performing templates.
Yes. Previously generated prompts remain accessible in your history and their settings can be reused.

Security & Account Management

Yes. Workspace data is isolated and only accessible to authorized users.
For workspaces with high AI usage, administrators can enable BYOK. This allows you to enter your own OpenAI API key in the workspace settings, bypassing the platform's monthly token and request limits.
Yes. Generated prompts and outputs can be stored for future reference.

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